[회사소개]

외국계 유명 패션 회사

[모집부문]

[글로벌 명품 리테일 기업]Omnichannel Client Service Advisor

[담당업무]

-Provide timely, professional support across email, phone, chat, and messaging, delivering a luxury service experience
-Accurately record and manage client information and requests in CRM systems
-Understand client needs and preferences to enhance overall customer experience
-Act as the “Voice of the Customer” to improve processes, communication, and tools
-Drive e-commerce sales through cross-selling and upselling via omnichannel services
-Handle e-commerce issues such as missing items and shipment delays
-Monitor order status and proactively communicate updates to clients
-Collaborate with internal and external teams to resolve customer issues efficiently

[자격요건]

-Plus 2 years relevant experience

-Sensitivity to the codes of the luxury world

-Business development approach and clienteling mindset

Curiosity

-Accountability and Results Orientation

-Distinct Problem Solving capabilities (analysis, synthesis, decision making)

-Team working and organizational capabilities

-Coaching capabilities and great communication skills

-Stable and balanced personality

-Maturity & Sophisticated attitude

＊근무지

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＊직급

[대리급][사원급]

[제출서류]

영문 상세이력서(MS-Word)

[제출처]

담당자명 이학철 수석컨설턴트

전화번호 ***-****-****

www.nterway.com

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㈜엔터웨이파트너스는 주민등록번호 수집 금지 법령과 공정화에 관한 법률에 의거하여, 다음과 같은 정보를 수집하지 않습니다. 

1. 구직자 본인의 생년월일을 제외한 주민등록번호

2. 구직자 본인의 용모,키,체중 등의 신체적 조건 / 출신지역,혼인여부,재산 / 직계 존비속 및 형제자매의 학력,직업,재산