[Position] Hotel Operations_Guest Environment Specialist(하우스키핑, 5년 이상)


[HR Talk]

INPSIRE Entertainment Resort Hotel에서 객실관리 부문(Housekeeping)을 담당해주실 분을 채용합니다. 호텔관련학과 출신을 선호하며, 5성급 호텔 및 대규모 복합 리조트의 Housekeeping 파트에서 3년 이상 근무해보신 경력이 있으신 분에 한하여 지원 가능합니다.


자세한 사항은 아래의 Job Description을 참고해 주시기 바랍니다.



Position Summary:

Inspect guest rooms, corridor areas, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.





Primary Duties and Responsibilities (including, but not limited to):

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

• Follow all company and safety and security policies and procedures.

• Report any maintenance problems, safety hazards, accidents, or injuries.

• Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional.

• Maintain confidentiality of proprietary information.

• Protect company assets. Welcome and acknowledge all guests according to company standards.

• Anticipate and address guests’ service needs.

• Assist individuals with disabilities.

• Thank guests with genuine appreciation.

• Speak with others using clear and professional language.

• Develop and maintain positive working relationships with others.

• Listen and respond appropriately to the concerns of other employees.

• Ensure adherence to quality expectations and standards.

• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

• Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

• Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print).

• Ensure all facilities in the guest rooms are maintain best condition.

• Conducts inventory of guest room items such as guest supplies, cleaning supplies, printing and stationery for the rooms, linen, etc.

• Perform other reasonable job duties as requested by the Assistant Housekeeping Managers.

• Ensure all arrival guest rooms are prepared with the appropriate welcome and other amenities.

• Conduct daily inspection to always keep the best cleanliness condition.



Minimum Education and Qualifications:

• Diploma in Business Administration, Hospitality Management, or related major preferred.

• A minimum of 5 years demonstrable experience in same field of hotel industry or prior Housekeeping Supervisor experience or an equivalent combination of education and experience.



Physical Demands and Work Environment

• Office Work Environment

• Be able to sit in front of a computer screen for extended periods of time

• Be able to work in a fast-paced work environment with frequent interruptions

• Be able to work flexible hours, travel and frequent trips

• Must be willing to work flexible to support resort operations.

• Requires a valid driver’s license and passport.

• Must be willing to travel locally and regionally to conduct business, and occasional travel within Korea. (해외 여행의 결격 사유가 없는 자)

•This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. INSPIRE Integrated Resort reserves the right to make changes to the above job description whenever necessary.



[상세 직무기술서 및 지원방법]

INSPIRE 공식채용페이지를 통해 직접 지원 및 지원 페이지 내 국영문 통합 이력서(word 또는 PDF ) 업로드하여 지원


[지원시 유의사항]

‘채용 절차의 공정화의 관한 법률(이하 채용절차법)’에 의거하여,

*당사는 ‘채용절차의 공정화에 관한 법률'에 의거, 채용 과정 중 업무와 무관한 일체의 개인신상정보를 묻거나 요구하지 않으며, 공식 채용페이지를 제외한 수단으로 일체의 개인정보를 수집하지 않습니다.*


[채용일정 및 참고사항]

~채용 시 마감(모집완료시 조기 마감될 수 있습니다)

*지원 후 30일 이내 서류전형 결과 미 통보시 서류 전형 탈락으로 간주되며, 최종 전형 결과는 전형 마감 후 자체 채용페이지를 통해 고지됩니다.*


[채용과정]

서류전형 -> 채용담당자 인터뷰 -> Business 인터뷰(2회 이상) -> 평판조회 -> On-Boarding

(상황에 따라 인터뷰 절차가 추가 및 변경될 수 있습니다.)


[복리후생]

복지포인트, 스페셜휴가, 출퇴근편의 제공(기숙사/통근버스/통근보조비), 임직원 및 가족 단체보험, 임직원 건강검진 프로그램운영, 리조트 임직원 할인 등.


[인재모집 업체 관계자는 아래 내용을 주의하여 읽어주세요]

Inspire Integrated Resort Co., Ltd.,는 오픈 된 포지션에 대해 의뢰하지 않은 인재모집업체 (헤드헌터, 서치펌 등)의 도움을 받지 않습니다. 해당 포지션에 대한 유효한 서면 의뢰 요청 없이 인재모집 업체가 자의적으로 당사의 직원에게 제출한 모든 이력서는 당사의 재산으로 간주됩니다. 또한 기존에 당사와 계약이 체결된 인재모집업체라 하여도 직접적으로 서면 의뢰한 직위에 대해서만 유효하며, 그렇지 않을 경우 대행업체가 추천하여 당사가 고용한 후보자가 있더라도 수수료가 지급되지 않음을 유념하여 주시기 바랍니다.