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Support administration of OFR Ops/CS plans and processes to provide ocean freight forwarding for internal and external customers

Gather and provide requirements of freight control center, and assist operations team with details, information, and instructions for operational performance

Provide allocation and reservations of freight on planned line haul

Ascertain domestic and/ or international freight rate on incoming and outgoing materials and products based on analysis of tariff rates, freight classifications, delivery schedules, and deadlines

Respond to queries, gather information for customer visit, and participate in customer visits to maintain close business relationship with existing clients and enhance customer retention

Assist in responding to pricing enquiries in an efficient and competitive manner

Prepare and submit relevant documents for shipping tenders

Collate, record information, and handle day-to-day shipment documentation for freight forwarding

Track account performances and provide monthly reports to team members

Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations

Monitor recurring issues and escalate them to senior staff, providing basic input when needed.



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- ¿Ü±¹¾î : Good English Speaking & Writing

- ±âŸ : Customer-centric mindset 

- ÀÔ»ç½Ã±â: 5¿ù Áß 





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