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[´ã´ç¾÷¹«] • Support administration of OFR Ops/CS plans and processes to provide ocean freight forwarding for internal and external customers • Gather and provide requirements of freight control center, and assist operations team with details, information, and instructions for operational performance • Provide allocation and reservations of freight on planned line haul • Ascertain domestic and/ or international freight rate on incoming and outgoing materials and products based on analysis of tariff rates, freight classifications, delivery schedules, and deadlines • Respond to queries, gather information for customer visit, and participate in customer visits to maintain close business relationship with existing clients and enhance customer retention • Assist in responding to pricing enquiries in an efficient and competitive manner • Prepare and submit relevant documents for shipping tenders • Collate, record information, and handle day-to-day shipment documentation for freight forwarding • Track account performances and provide monthly reports to team members • Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations • Monitor recurring issues and escalate them to senior staff, providing basic input when needed. [±Ù¹«ºÎ¼ ¹× Á÷±Þ/Á÷Ã¥]
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