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Sales(Area) Manager
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Boutique Operations Management
− Ensure the smooth opening of new boutiques
− Be in charge of retail campaign for related stores.
− Ensure core boutique operations managed according to 000 standard
− Regularly visit boutique and provide feedback for boutique staff management and performance review
Sales Management
− Develop area action plan to achieve commercial target in terms of qualitative & quantitative aspects
− Administer sales and manage overall turnover
− Optimize boutique productivity and profitability
− Provide sales estimate for new product launch
− Analyze and evaluate sales results, collect and provide qualitative feedbacks
− Closely monitor and analyze competitors¡¯ sales performance and promotional activities
Customer Relationship
− Maintain relationship with landlords through brand events/product launch animation
− Improve boutique service quality and develop effective CRM events
− Manage customer claim
Market intelligence observation
− Provide first-hand information concerning commercial projects in each mall
− Maintain good relationship with landlord and support negotiation with them on business opportunities
− Leverage landlord¡¯s resource and support in terms of BTQ events and special activities
Team Management
− Manage store team¡¯s roles and responsibilities
− Retain people by motivating team to gain job satisfaction
− Inspires and motivate boutique managers to build a cohesive and productive team
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Experience, business and technical skills
• In depth knowledge of product and industry
• Excellent understanding of the selling process and of customer behavior
• Good communication and negotiation skills
• At least 7 years¡¯ experience in sales
• Strong analytical skill
Soft skills:
• Entrepreneurial Spirit
• Customer focus
• Managing & Developing team
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