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[´ã´ç¾÷¹«] Boutique Operations Management - Ensure the smooth opening of new boutiques - Be in charge of retail campaign for related stores. - Ensure core boutique operations managed according to BOUCHERON standard - Regularly visit boutique and provide feedback for boutique staff management and performance review
Sales Management - Develop area action plan to achieve commercial target in terms of qualitative & quantitative aspects - Administer sales and manage overall turnover - Optimize boutique productivity and profitability - Provide sales estimate for new product launch - Analyze and evaluate sales results, collect and provide qualitative feedbacks - Closely monitor and analyze competitors¡¯ sales performance and promotional activities
Customer Relationship - Maintain relationship with landlords through brand events/product launch animation - Improve boutique service quality and develop effective CRM events - Manage customer claim
Market intelligence observation - Provide first-hand information concerning commercial projects in each mall - Maintain good relationship with landlord and support negotiation with them on business opportunities - Leverage landlord¡¯s resource and support in terms of BTQ events and special activities
Team Management - Manage store team¡¯s roles and responsibilities - Retain people by motivating team to gain job satisfaction - Inspires and motivate boutique managers to build a cohesive and productive team
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[ÀÚ°Ý¿ä°Ç] - In depth knowledge of product and industry - Excellent understanding of the selling process and of customer behavior - Good communication and negotiation skills - At least 7 years¡¯ experience in sales - Strong analytical skill
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